1. INTRODUCTION

Welcome to www.sarahmarielle.com (the “website”). This is the website of Simplify Steps and owned by Sarah Marielle (“Company”, “we”, “us”). These terms also include thisisheartland.co.za, store.sarahmarielle.com, store.thisisheartland.co.za, as well as any and all websites used by us to access any and all Sarah Marielle Virtual Events.

These Terms of Use govern your access to and use of our website, platforms, programs, digital products, coaching services, communities, and any related content (collectively, the “Services”).

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE WEBSITE OR OUR SERVICES.

By accessing or using our website or Services, you agree to be bound by these Terms, along with our Privacy Policy, Disclaimer, and Purchase and Refund Policy.

If you do not agree, you must not use our Services. By using our website, you confirm that you are at least 18 years old or of legal age to form a binding contract under South African law.

2. PRIVACY AND ACCOUNT USE

Your use of our Services is also governed by our Privacy Policy. To access certain features, you may be required to create an account.

You agree to:

▪  Provide accurate and complete information

▪  Maintain the confidentiality of your login details

▪  Accept responsibility for all activity under your account

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

3. CONSIDERATION

You acknowledge that these Terms are supported by reasonable and valuable consideration, including your access to our Services, content, and materials.

4. INTELLECTUAL PROPERTY AND LIMITED LICENSE

All content provided through our Services, including but not limited to text, graphics, frameworks, videos, audio, downloads, and program materials (“Content”), is owned by or licensed to the Company.

This includes proprietary frameworks such as the IT² Factor™ Framework.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Content for personal, non-commercial use only.

You may not:

▪  Copy, reproduce, or distribute or republish content

▪  Modify or create derivative works

▪  Resell, share or commercially exploit any content

▪  Use automated tools to extract data

▪  Use Content in a way that suggests association or endorsement

Any unauthorised use will result in immediate termination of your access and may lead to legal action.

5. TRADEMARKS

All trademarks, logos, program names, and branding elements are the property of Simplify Steps Transformation Coaching.

You may not use these without prior written consent.

6. ACCOUNT SECURITY

You are responsible for safeguarding your login details.

You agree that:

▪  All activity under your account is your responsibility

▪  You will notify us of any unauthorised use

We are not liable for any loss arising from unauthorised access to your account.

7. SYSTEM REQUIREMENTS

Access to certain Services may require:

▪  Internet access

▪  Compatible devices

▪  Updated software

You are responsible for all associated costs and technical requirements. We are not responsible for service interruptions caused by external systems or providers.

8. USER-GENERATED CONTENT

You may submit content such as comments, feedback, or communications (“User Content”).

By submitting User Content, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute such content for any lawful purpose. You represent that:

▪  You own or control the rights to your content

▪  Your content does not violate any laws or third-party rights

We reserve the right to remove or edit User Content at our discretion.

9. THIRD-PARTY CONTENT AND LINKS

Our Services may include links to third-party websites or tools.

We do not control or endorse these third parties and are not responsible for:

▪  Their content

▪  Their practices

▪  Any transactions you enter into with them

Your use of third-party services is at your own risk.

10. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law:

All Services and Content are provided “as is” and “as available” without warranties of any kind. We do not guarantee:

▪  Accuracy or completeness of content

▪  Uninterrupted or error-free access

▪  That the Services will meet your expectations

▪  Any specific results or outcomes

Our Services are not a substitute for professional advice, including medical, psychological, legal, or financial advice.

11. ASSUMPTION OF RISK AND RELEASE

By using our Services, you acknowledge that:

▪  You are voluntarily participating in coaching and personal development activities

▪  You assume full responsibility for your decisions, actions, and outcomes

▪  You assume all risks associated with participation

You agree to release and hold harmless Simplify Steps and Sarah Marielle from any claims arising from your use of the Services.

12. INDEMNIFICATION

You agree to indemnify and hold harmless the Company, its representatives, affiliates, and partners from any claims, damages, liabilities, or expenses arising from:

▪  Your breach of these Terms

▪  Your use of the Services

▪  Your violation of any law or third-party rights

13. LIMITATION OF LIABILITY

To the fullest extent permitted under South African law, Simplify Steps and Sarah Marielle shall not be liable for any:

▪  Direct or indirect damages

▪  Loss of income, business, or opportunity

▪  Emotional or psychological outcomes

▪  Decisions or actions taken based on our content

Nothing in this clause limits your rights under the Consumer Protection Act.

14. FORCE MAJEURE

We are not liable for any delay or failure in performance due to events beyond our control, including but not limited to::

▪  Natural disasters

▪  Power outages

▪  Internet failures

▪  Government actions

15. TERMINATION

We reserve the right to suspend or terminate or suspend your access to the Services at any time, without notice, for any reason, including breach of these Terms. Upon termination:

▪  Your right to use the Services ceases immediately

▪  You must stop using all Content and materials

Provisions that should survive termination will remain in effect.

16. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms or your use of the Services will be subject to the jurisdiction of South African courts.

17. LIMITATION ON CLAIMS

Any claim arising out of or relating to your use of the Services must be brought within a reasonable time as permitted under applicable law.

18. ELECTRONIC COMMUNICATIONS

By using our Services, you consent to receive communications electronically.

You agree that electronic communications satisfy any legal requirement for written communication.

19. MISCELLANEOUS

▪  No partnership, employment or agency relationship is created

▪  Failure to enforce any provision does not waive our rights

▪  If any provision is invalid, the remaining provisions remain in effect

▪  These Terms constitute the entire agreement between you and the Company

20. COPYRIGHT COMPLAINTS

If you believe your intellectual property rights have been infringed, please contact us with:

▪  Description of the work

▪  Location of the alleged infringement

▪  Your contact details

▪  A statement confirming your ownership

20. CONTACT

Email: terms@sarahmarielle.com
Location: Cape Town, South Africa